Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.
Shipping Time
Once your order has shipped, delivery typically takes 7–12 business days, depending on your location and local customs processing. Please note that shipping times are estimates and can vary due to factors outside our control, such as customs delays, holidays, or carrier disruptions.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We currently ship to most countries worldwide. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer and are not included in the item price or shipping cost.
Delays
While we work hard to ensure timely delivery, occasional delays can occur due to customs, weather, or carrier issues. If your order is significantly delayed, please contact our support team and we'll do our best to assist you.
Lost or Missing Packages
If your tracking shows your order as delivered but you have not received it, please contact us within 7 days so we can investigate with the carrier.
Order Issues
If you have any questions or concerns about your shipment, please reach out to our customer support team at [your support email].